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Terms of Sale

Terms and Conditions

By agreeing to purchase a bear it is assumed that you have read and agreed to the following terms and conditions.

Payment

Payment can be made in following ways;

In the UK, by cheque (Made payable to ; Yvonne Andrew) or by Paypal (Credit/Debit Cards).

Outside the UK by Paypal (Credit/Debit Cards).

Postage & Packaging

In addition to all prices quoted, P&P is charged at cost to the final price.

In the UK all deliveries are made by Royal Mail Special Delivery (Next Day, Insured).

Internationally parcels are sent by insured or recorded methods if possible, delivery usually takes around a week to most destinations (USA, Canada, Europe etc).

Any order from outside the UK maybe subject to import taxes, these taxes are your own responsibility and should be checked prior to ordering.

As soon as you have taken delivery, you are then responsible for the item. Delivery has taken place when an item has been delivered to any address nominated by you.

If an item is damaged when delivered you must inform us as soon as possible. If you do not notify us within a reasonable time we will have no liability.

Returns

In accordance with the Distance Selling Act of 2000, if you are unhappy with your purchase you may return it (at your cost) for a full refund (less initial P&P charges). You have a period of 7 working days from receipt of the item in which to make this decision and contact us.

All goods must be returned in original packaging.

The item must be returned in good condition. It is recommended that any return is sent by insured methods as I cannot be responsible for lost parcels.

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